Frequently Asked Questions

I can’t find the restaurant

Inshanghai is situated next to the riverside on the ground floor at Riverside Way.

What are your prices?

The full menu and its prices can be found in the top right hand-side of this website.

I want to book a table

Phone us: 0191 375 7333 (between 11:30am - 10pm daily)

Message us: Facebook.com/InshanghaiUK

I HAVE CERTAIN DIETARY REQUIREMENTS. HOW DO I KNOW WHAT I CAN EAT?

Inshanghai caters for all dietary requirements: all 14 of the main allergens are clearly listed in the food label, which is situated on the buffet carts. If you have any dietary requirements, including allergies or intolerances, please speak to a Team Member who will be happy to assist.

What kind of food do you serve?

Chinese/Oriental Buffet & Sunday Carvery. Example dishes can be found in our menu

do you accept credit cards?

Inshanghai accepts all major credit cards apart from American Express

Do you have wheelchair access?

Yes. Please ask a Team Member for assistance.

Do you have disabled toilets & baby changing facilities

Yes

Do you have highchairs?

Yes

Do you do anything special for birthdays or other occasions?

Inshanghai currently does not do any special for birthdays or other occasions however, you can eat free on your birthday with a valid form of ID, when dining with a party of 6 or more people.

Do we have separate area for children with disability such as autism??

Yes, on request. We advise that you let us know in advance.

Phone us: 0191 375 7333 (between 11:30am - 10pm daily)

Message us: Facebook.com/InshanghaiUK

Is the restaurant fully licensed?

Yes

I HAD A BAD EXPERIENCE WITH YOU — HOW CAN I REGISTER A CONCERN?

We understand that sometimes bad experiences may happen, and we're always very sorry to see that our customers may not have enjoyed their experience with our services as much as we'd hope. In these rare cases, we always ask that our customers let us know their concerns so that we might be able to offer some clarity to the situation, and possibly even some recompense or compensation for their possible disappointment. In these cases we ask that customers please get in touch with our customer service team at clx.inshanghai@hotmail.co.uk and we will do whatever we can to make sure we remain your number-one choice for fresh, affordable sushi-to-go!